Tailoring Services >Tailoring Section FAQ
1. Do I need to get measured again every time I order a new garment? Once we have your measurements on file, you do not have to be remeasured and ordering again is very easy and just a matter of picking out the cloths. We can follow your original styling or you can change your styles as well. We usually keep clients sizes on record forever! 2. Where are the clothes produced? All our garments are hand cut and hand made in our family run workshop, which is located in Kowloon, Hong Kong. Almost all of our suiting fabrics are imported from Europe, mostly from United Kingdom and Italy. Shirts fabrics are almost entirely imported from Italy. 3. When placing an order, can I specify individual details of the styling. Can I specify my choice of different cuffs, collars, pockets or other parts of my shirt? Yes, we allow you to specify as much detail as you wish. Our motto is that there is no standard product, so you can specify any feature of the shirt. If there is something more that you wish to specify then just mention it in the special request section. Though we cannot guarantee we can do everything, we will endeavor our very best to entertain all special requests. 4. Can I select a variety of different fabrics? Absolutely. You can choose any fabric that we have in selection. We carry a range of over 3000 suit fabrics and 1000 shirt fabrics to choose from. Even If there is an exact fabric that you are in search of, just bring a photograph or clipping of it. You can even bring clippings from magazines or a catalog. We’ll try our very best to match the fabric, and if we can’t find it in our stock, we’ll search in Hong Kong and send you a clipping of the fabric. 5. Do Hira’s Fashion and company offer any guarantee? Yes of course! All garments made by Hira’s Fashion come with a lifetime guarantee of free repairs of any seam. Additional buttons and shirt collar stays are also always free upon request. Our guarantee is only as good as our reputation, which has been built up over 3 generations. 6. Do your fabric selection change every season? Absolutely. Our fabrics are updated twice each year. We are always working to keep ahead of fashion, and work to always provide a new and stylish collection. 7. What is the significance in thread count amongst your different shirts? You will quite often find a large variety of different fabric , usually they are described using numbers that can range from 50 thread count and up all the way to 150s or 160 thread count. This number signifies the thickness of the yarn that is used in the fabric. Basically the lower the thread count number, then the thicker that the yarn is. The higher the number, the thinner the yarn is. Fabrics that range from 100’s, 120’s, 140’s, 150’s and 160’s two ply cottons are the more luxurious (and pricey) shirt fabrics. When the yarn gets thinner, the weave in the fabric gets tighter, and the thread count per inch gets higher. The fabric as a consequence gets a more silky smooth feel on the finish, and is usually much better at holding its color and shape better. The cost of a higher thread count shirt usually is much higher than that of a lower count shirt. However they remain popular as clients enjoy the softness and finishing. 50’s count Egyptian Cotton is woven with a single ply thread, which makes it a lightweight cotton with a durable finish, and provides great value. 80 thread count oxford pinpoint cloth is another popular fabric which is two-ply. It is also known to be very durable, but has more of a textured and weighty feel to it. There is also the royal oxford cloth, which has a durable finished similar to pinpoint oxford, but more of a texture feel. If you look at colored fabric, you can see a bit of white color in the fabric weave. 100 thread count two-ply cloth is a luxury fabric that has an almost silk feel on the touch. I proves to be very durable mostly due to its two ply thread (this means 2 separate individual threads that are twisted together) and weaved closely. 8. Do you make an individual pattern or personalized profile for every client? Of course! An exact and precise paper pattern is meticulously individually cut and kept for each of our clients. Our operations are designed from the ground up so that every garment we produce is unique, and in order to document this, we keep individual patterns and individual records for every shirt that is made. 9. May I order shirts with white collars and or white cuffs? Yes, we do this with no additional charge to the client. Your preference can be noted whilst placing your order. 10. Do I need to worry about shrinkage in my shirts? No, we preshrink all of our shirts before making them, in order to remove the risk of shrinking later on. However over a lifetime of a shirt, it will usually shrink about 3%, and so we make our shirts with a slight bit of allowance to allow for this. 11. Do your shirts come with fixed or removable collar bones? Our shirts usually come with fixed collar bones, however just mention it to us at time of placing the order, and we will make the shirt with removable collar bones. 12. Do the shirts come with a generous shirt tails length? Yes, we would never allow you to be caught short! We always ensure that we make our shirts with a generous tails length. We definitely work hard to keep our customers 100% satisfied, and would never skimp in this area. 13. Do your suits come with a generous hems inside the seams? Yes all of our garments are designed with a generous hem in most of the seams. The purpose is to allow you to adjust the size of the garment easily during its lifetime. Our suits are designed to go up at least 2 sizes and down many sizes during its lifetime. We can adjust it, or you can take it to any local tailor and it is a simple job. The suits are designed to be able to adjust in order to accommodate your own size changes over the years. 14. Is it possible for you to replicate the fit of my best suit or shirt that I presently own? Yes of course! Just send or bring to us your suit or shirt, and it is like getting your shirt photocopied! We are excellent at copying suits and shirts, and can copy all the designs or features of the sample garment as you wish. It is also possible for us to make any changes to the size or styling of the sample garment. Just mention when placing the order what changes your require. 15. Do you ever share or sell your customer’s data or client lists with other companies? Our policy is to strictly respect the privacy of our client. We have never sold or shared any of our clients data, and we never will. Our client lists are a closely held secret, and being a family run and family owned business, we never engage such activities. 16. How long does it take to receive delivery of my order? We ship our orders within four to six weeks upon receipt of our order, but try our best to deliver sooner. If you are in urgent need, please send us your request, and we will try our best to arrange a quick delivery. 17. I have a colleague/ friend / family member who wants to get in touch with you about building his or her wardrobe. How can they contact you? Firstly, thank you for your kind referral. Please show your friend the contact us page of our website, or forward this e-mail, or provide him our e-mail address andy@hiras.com, or mobile number 041 5460012. We respond to all enquiries, and always are delighted to serve new clients. 18. How are you different from other custom tailors, and why are you better? Your question is definitely valid! There are numerous other companies out there, but ours is definitely different for a variety of reasons such as:
|
|
